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<p>A person has to be sure that the matzos s/he purchases were baked properly. The following from the recently released bio of Rav Gustman illustrates this. I am really taken aback by the rabbi who supervised a hand matzah bakery, but was not careful about
what went on there, since he ate only machine matzos.</p>
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<p>Note also Rav Gustman's preference that the matzos be baked by the workers in the matzah bakery and not by those who are "amateurs."<br>
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<p>YL</p>
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<p>One year, R' Gustman decided to go a hand-matzah bakery that<br>
was run by a prominent Chassidish sect. He was upset by some aspect<br>
of the baking, and on his return he called the Admor of the sect and<br>
said, "What kind of an operation is this that such things are done in<br>
the bakery? You should shut down the bakery!" The Admor himself<br>
went to the bakery. He checked out R' Gustman' s complaint and then<br>
changed the entire process to ensure that everything would be done<br>
as it should be. The Rosh Yeshivah spoke to a prominent Jewish leader<br>
just as he would to an ordinary person, and he would admonish that<br>
leader in a kind way regarding any issue that needed adjustment.</p>
<p><br>
A similar incident occurred in a Yerushalayim matzah bakery. </p>
<p>When the matzah came out of the oven, the Rosh Yeshivah took a<br>
matzah and wrapped it around his hand. He then said, "It's not<br>
baked!" He left the bakery and afterward told one of the rabbanim<br>
in charge of the kashrus in Yerushalayim what had happened. He<br>
said, "I don't understand; if such a thing had happened in Vilna, we<br>
would have closed down the bakery!"<br>
The Rav responded, "That's why I eat only machine matzos."<br>
The Rosh Yeshivah asked him, "What do people do who eat only<br>
hand matzos? You're in charge of kashrus for everybody, not just for<br>
those who eat machine matzos."</p>
<p><br>
>From then on, R' Gustman went to bake his matzos on Moshav<br>
Kommemiyus. He pointed out that this was preferable because<br>
women rolled out the dough, and women knew how to roll dough<br>
better than men.</p>
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In general, he encouraged the students to go to observe the matzah<br>
baking, because eid echad ne'eman b'isurim (a single witness is to be<br>
believed in matters of forbidding items due to kashrus issues), and<br>
he wanted to rely on the eid echad because he was worried that otherwise<br>
he would never eat any matzos if he himself saw what was<br>
done. But he preferred that the experienced matzah bakers in the<br>
matzah bakery should do the actual work, because they were more<br>
proficient than amateur matzah bakers.<br>
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