[Avodah] Expert Advice vs. Good Judgment - From a recent business article (Hameivin Yavin)

[Rich, Joel]

	KT
	Joel Rich
> Expert Advice vs. Good Judgment
> 
> However, all counsel is not created equal.  Some business advice -
> legal, accounting, technical - reflects explicit expertise.  The
> advice's value is a direct function of its application to solve
> specific problems.  In artificial-intelligence research over the last
> thirty years, the primary technology to address that kind of advice
> was called "expert systems" - the software codification of the rules
> of human expertise.  Expert systems have been one of the quiet success
> stories of artificial intelligence, and many of their mathematical
> ingredients can be found embedded in recommendation engines.
> By contrast, important business advice often revolves around issues of
> "good judgment":  There is no inherently right answer, but there are
> almost always questions and approaches that might facilitate desirable
> outcomes.  As a result, experts and advisers have different goals and
> different roles.
> An expert's job is to be right - to solve the client's problems
> through the application of technical and professional skill," writes
> professional-services guru David Maister.  "The advisor behaves
> differently.  Rather than being in the right, the advisor's job is to
> be helpful, providing guidance, input, and counseling to the client's
> own thought and decision-making processes.  The client retains control
> and responsibility at all times; the advisor's role is subordinate to
> this, not that of a prime mover."
> 
> 
> 
> 
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